At the St. Vincent de Paul Society, we serve first by listening, by being present, and by offering compassion. These services begin before we know whether financial assistance will be possible. Recently, our volunteers met a neighbor whose story reminds us why this ministry of accompaniment is so essential.
A Move Made for Love
Our neighbor moved to Raleigh to be closer to her twin sister, who has lived in a group home for more than 20 years due to autism-related needs. Although her own health challenges have often kept her from visiting as regularly as she hopes, simply being nearby has brought her comfort.
An Unexpected Crisis
In November, she had the funds set aside for rent. The money was in her purse, which she left in a in a local pharmacy bathroom when she became ill. When she returned, it was gone.
Her lease ends on December 31, and the apartment complex has confirmed they will not renew it due to a serious lease violation involving her brother, who had stayed with her briefly. She is now working closely with her case manager to secure new housing.
Taking Steps Forward
Despite significant challenges, our neighbor is doing everything she can to stabilize her situation. She has applied for a new apartment beginning January 1, though the approval process is lengthy and may not be completed by the end of December. If a decision does not come in time, she may need to move temporarily into a motel.
Her case manager is actively pursuing alternatives and has been provided with several local leads to organizations that may accept housing vouchers or have upcoming availability. Our volunteers also encouraged her to contact Oak City and shared additional resources, including Families Forward, Open Door, Crosspointe, and Providence.
Because she struggles with technology and other functional tasks, her case manager will be helping her complete applications and manage communication.
Daily Challenges, Medical Needs, and a Caring Companion
Her medical needs remain extensive. She is seeing six specialists, including providers caring for open diabetic wounds on both feet. She has limited mobility and lives on the second floor, which makes even basic errands difficult. A walker is expected soon, providing much-needed support.
She requested that SVdP pay half of her outstanding electric bill so that her account will be up to date when she moves. Her request was approved.
Vincentians arranged for groceries to be delivered on December 1, easing another concern.
Through everything, she remains deeply attached to her support dog, who provides her with emotional comfort and companionship in this difficult season.
Listening With Compassion
Our volunteers have spoken with the apartment office, which is familiar with her situation, and continue to coordinate with her case manager to gain a complete understanding. Whether or not financial assistance becomes possible, our commitment to walk alongside her never depends on the outcome.
Our Mission in Action
This is the heart of the St. Vincent de Paul Society: to see Christ in those who suffer, to approach each encounter with humility, and to offer help through presence, prayer, and accompaniment.
Sometimes we can provide material assistance. Other times, we offer guidance and encouragement. But always, we bring compassion and dignity to neighbors who feel overwhelmed and unseen.
For this neighbor, as for others, simply knowing someone is listening, advocating, and caring is the first step toward hope.

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